Event Calendar

Upcoming events

    • April 25, 2019
    • 6:00 PM - 8:30 PM
    • Silver Spring Civic Building, 1 Veterans Plaza 20910

    Thursday, April 25, 2019

    Maryland Council for Dispute Resolution’s

    MCDR's Spring Quarterly Meeting

    Open to all ADR Professionals


    Silver Spring Civic Building at Veterans Plaza

    Spring Room

    1 Veterans Plaza

    Silver Spring, MD  20910


    6:00-6:30 pm Light Refreshments 

    (Feel free to please bring a snack or beverage)

    6:30-7:00 pm  Networking (Mediator Speed Dating)


    From 7:00 pm

    A Deeper Dive into Difficult Conversations with Disputants and Counsel:

    The Neuroscience, The Nuts and Bolts, The No-Nos

    So you have a difficult client in a mediation – now what??

    You have a difficult advocate at the mediation table,

    what do you do??

    Come to this session prepared to embrace difficulty as a tool.

         Mediators are asked to facilitate difficult conversations all the time in their work. Many of those conversations are crucial – and often difficult – in helping the parties explore options and move toward resolution (or not). Being an effective mediator involves knowing why, how, when and with whom to have a difficult conversation that is planned, purposeful and productive.

          This interactive skills-based workshop will explore having difficult conversations with parties before and during mediation. After exploring the fascinating neuroscience underpinnings of difficult conversations, we will explore; procedural versus substantive difficult communications; the three types of crucial conversations; dealing with different communication styles and preferences for giving and receiving information; exploring when to raise an issue as a mediator and when to let it go; and specific cues and verbiage to increase the likelihood of facilitating a productive conversation among the parties and to decrease the likelihood of escalation and impasse.

         We will use short case scenarios and quick hypotheticals to make the learning real. Come to the Quarterly Meeting prepared to do, try, learn, explore, laugh and  have some fun on a Thursday evening!

    Our Presenter

    CATHY COSTANTINO is an attorney, law professor, mediator, facilitator and conflict management systems designer. She is currently Counsel at the Federal Deposit Insurance Corporation (FDIC) where she handles complex dispute resolution and litigation matters, and teaches Advanced Negotiation and Mediation Advocacy to attorneys.  She is an adjunct professor at Georgetown University Law School (she received the Distinguished Adjunct Faculty Award at both Georgetown and George Washington Law Schools), as well as Fordham Law School and Vermont Law School.  She is also an occasional guest lecturer at Harvard Law School.  She has taught at several universities including  George Mason University Institute for Conflict Analysis and Resolution, and the Strauss Institute at Pepperdine University School of Law. Ms. Costantino also trains prosecutors and federal attorneys in Mediation Advocacy at the Department of Justice National Advocacy Center. Ms. Costantino co-authored Designing Conflict Management Systems: A Guide to Creating Productive and Healthy Organizations (Jossey-Bass, 1996), which received the Best Applied Book Award from the International Association for Conflict Management, and has published numerous articles.

       At the conclusion of the program a Certificate for 2-hours of ADR related activities will be provided free to members.

      Non-members can purchase a Certificate for $10.00 online or pay with a check at the sign in desk.  When purchasing online present your receipt at the end of the program to be presented with your Certificate.  The $10.00 charge is assessed to cover our expenses.  Please join MCDR during the meeting to avoid the charge.


       MCDR quarterly meetings are open to everyone in the ADR community without charge; membership is not required.  We welcome newcomers to join us for  an interesting evening of ADR related information and networking.

    For planning purposes, please RSVP to David Lewis, Programs Committee Chairman at:


    • June 23, 2019
    • 12:00 PM - 2:00 PM
    • Sheraton Silver Spring, 8777 Georgia Ave.

    The Banquet begins June 23, Sunday noon

    at the Sheraton Silver Spring, 8777 Georgia Ave.

         From noon until 2:00 pm, during our banquet, MCDR will first award Cam Crockett with the 2019/2020 Sharon Pickett Award for Mediator Excellence.  Presenting the award will be Carl Schneider and Stirling Phillips, President of MCDR.

         Immediately following this award presentation MCDR will celebrate 20 years promoting mediation and other non-adversarial dispute resolution methods.  For the past 20 years MCDR has been an advocate for and active supporter of  the profession and professional growth for all dispute resolution practitioners.  Several of our founders will reminisce, sharing stories of the early days.

    This is a ticketed event.  You will need to reserve your seat in advance

    for the buffet luncheon & programs.

         Tickets to this event cost $25.00 and may be paid on our website using MasterCard, VISA, Discover, or American Express or sending your check for $25.00 made payable to Maryland Council for Dispute Resolution to:

    Maryland Council for Dispute Resolution

    10319 Westlake Drive

    Suite 247

    Bethesda, MD  20817

    When you arrive for this event you will need to please check in

    at the registration desk at the entrance to our room.


         Immediately following the award and celebration you are invited to stay for our Summer Quarterly Meeting from 2:00-4:00.  2 Hours of ADR related C.E. will be offered for attending this Quarterly Meeting.  Our speaker and topic will be announced soon!

    Please come join in the celebration!

Maryland Council for Dispute Resolution
10319 Westlake Drive, Suite 247
 Bethesda, Maryland   20817

 Come home to MCDR Visit Us on Facebook
 Send us an e-mail

MCDR is the oldest membership-based organization in Maryland dedicated to promoting the use of mediation and supporting

the mediation profession.  We have a proud history of successfully advocating for allowing multiple professions to practice mediation,

halting attempts to restrict the practice some fifteen years ago.  MCDR is the first organization to establish performance based criteria

now in use as a national model, part of an ongoing dialogue on quality assurance and mediator credentials.

Powered by Wild Apricot Membership Software